Corporate Order Invoice Terms and Conditions
PAYMENT TERMS
Payment Due: Payment in full is due as indicated on the order invoice and must be made through the Mercury ACH/Wire invoice account provided. In cases where partial payment is required upfront, production will not begin until the first payment is received. In special circumstances, payment terms may be modified to net payment upon receipt of goods, at company discretion.
Payment Notification: Please notify us immediately once payment has been submitted so we can process your order and commence production.
Sales Tax: Virginia State Sales Tax of 5.3% will be applied to all Virginia orders. Out-of-state orders may be subject to applicable state and local taxes.
PRODUCTION
Production Timeline: Production timeframes may vary based on seasonal demand, order complexity, and current production capacity.
Production Commencement: Production will only begin after the order has been finalized and payment has been received in full. In cases where partial payment is required, production will commence upon receipt of the initial payment, with final production and shipping contingent upon receipt of final payment. For orders with special payment arrangements, production may commence upon order finalization with payment due upon receipt of goods.
Delivery Guarantees: Requested delivery dates will only be guaranteed when payment is made within the specified timeframe upon receipt of invoice.
Order Delays: Orders may experience delays if payment is not received promptly or if changes are requested after the order has been processed.
ORDER CHANGES AND MODIFICATIONS
Change Window: Orders cannot be modified after 24 hours from the time payment is received, as our production team begins file preparation and processing within this timeframe.
Standard Specifications: All orders will be produced using our company's standard designs, sizing, colors, and materials unless specifically instructed otherwise in the original order.
Font Selection: If custom fonts are not specified for text elements, our standard font (Varsity All Caps) will be used.
REFUND AND CANCELLATION POLICY
Final Sale: All sales are final on completed orders or portions of orders that have been finished. No refunds will be issued for completed work.
CUSTOMER SATISFACTION AND QUALITY ASSURANCE
Pre-Shipment Review: Digital photos of your completed order will be provided for approval prior to shipping.
SHIPPING AND DELIVERY
Shipping Method: Orders will be shipped via the method selected at time of purchase or our standard shipping method if none was specified.
Delivery Confirmation: Tracking information will be provided once orders have shipped.
Risk of Loss: Risk of loss transfers to customer upon delivery to the shipping carrier.
GENERAL TERMS
Governing Law: These terms and conditions are governed by the laws of the Commonwealth of Virginia.
Entire Agreement: These terms constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements.
Modification: These terms may only be modified in writing with mutual consent of both parties.
Severability: If any provision of these terms is deemed invalid or unenforceable, the remaining provisions will continue in full force and effect.
By placing an order and making payment, customer acknowledges receipt and acceptance of these terms and conditions.
Company Contact Information:
Tip Toppers LLC
2901 Swanee Lane
Fairfax Virginia 20130
info@tiptoppers.com
Last Updated: Jul 22, 2025
